Returns accepted & Refunds issued only on damaged product due to our negligence, and reported within 24 hours of receipt of the package. Restrictions apply. 

Thank you for your purchase of a wood grain DIY product from Creative Virtue Crafts.  As disclosed on our website, there are a few things we want to make sure you are aware of.

There will always be some type of variation to wood grain, color, stain, texture, paint, glaze, etc. No two trees are alike and any imperfections will only increase the unique nature of the piece. Wood characteristics naturally occurring such as variations in color, grain, mineral streaks, pinholes and knots are not considered defects. Color variations in wood are also a natural occurrence due to species, region of growth, age, etc.

The purpose of online examples is a way to give the customer a better idea of the overall look of the final product, but not to show an exact replica. Wood by nature will undergo expansion and contraction movements as it compensates and adjusts to changes in humidity and temperature. We make no attempt to cover dings, knots, cracks, or dibbles in the wood, with the exception of occasionally sanding notches or knots that may leave voids in the back of the product. We will not sell products with voids in the front of your product.  

Therefore, you may also notice differences in your individual pieces if you ordered more than one, differences due to wood grain are beyond our control.

Your DIY project may require some sanding by you.

Some products look better with a dark stain, and some with a light stain, or natural sealed finish. When painting, we suggest acrylic paints, but you can use any paint you choose.